Convenient online booking
Selection of excursion, date and time through the website or mobile application
CRM for excursions
CRM system for excursions: online booking, group reservations, loyalty programs, visitor analytics and route management.
Our clients and partners
Advantages of working with TicketCRM
-
Online, offline, travel agencies, hotels - all channels in a single system
-
Group, individual, walking, bus, sea - convenient management of all types
-
Adjust prices based on season, group size, and tour type
-
Effective planning of tours and guide workload
-
Track routes and provide information about attractions in real time
-
Complete reporting on sales, route popularity and customer feedback
Modules and functionality
01
Sales analytics
Detailed analysis of sales channels and campaign effectiveness. Analytics module with Facebook Pixel and Google Analytics integration. Deep analysis of the client base
02
High productivity
Stable operation with a load of 100K+ users per hour. Instant booking and ticket purchase operations in real time
03
Intuitive interface
User-friendly UX/UI for quick and easy ticketing. Event designer for convenient creation of halls, tickets and mailings
04
API integration
Flexible options for developers and integration with other systems. API module for giving and receiving sales
05
Marketing tools
Built-in tools to effectively promote your events. Actions module for creating promotional codes, certificates, subscriptions, discounts
06
Variety of payments
Integration with many payment systems (Stripe, LiqPay, WayForPay, PayPal, WoopPay, Kaspi, WhitePay, Viva, ZimSwitch Payabl). Possibility of payment by cryptocurrency, invoice, invoice
07
Flexible reporting
A variety of sales reports for in-depth business analysis. Ability to generate reports by type, sales, events, companies and statuses
08
Personal access
A separate office for each employee with different levels of access. Role configuration module for managers
09
Visualization of halls
Intuitive room layouts with a 3D view from the spot
10
Sales module
Detailed analysis of sales with different types of filters. Buyers module with filters
11
Access control
Ticket scanning system for full attendance control. Access control module with analytics of passing, active and archived events
12
Conversion optimization
Special TicketCRM widget to increase sales. Customizing the widget for an event, event, sales, delivery, profile data
13
Queue management
Electronic queue for high demand events
14
Data security
Reliable protection against DDos attacks and other threats
15
Action monitoring
Full control of the activity of each manager in the system
16
Checkout module
Control of cash, sales at cash registers with filters
17
Favorable conditions
Commission from 2% for using the system. Possibility to set commissions and service fees both for the company and for each event separately
18
Client base
Access to statistics and customer database for marketing. Ability to send letters to clients
19
Event module
Create, edit, delete events and manage sales. Event import module via xsl/csv files
20
Barcode module
Upload or generate barcodes for each event
21
Mutual settlements module
Settlements with partners or organizers. Ability to download detailed reporting
22
Subscriptions module
Setting up and selling season tickets for festivals
23
Call center module
Ability to work through the support service window
24
Notification module
Integration with various services: Telegram, SMS, email, Slack, WhatsApp
25
Contracts module
Customization of offer agreements and privacy policies for each company
26
Localization module
Adjusting the exchange rate, creating additional countries and cities
27
Delivery module
Different types of delivery: by email, by courier, at the checkout, via messenger, etc.
28
Ticket templates module
Creation of unique ticket templates with the possibility of adding partners
29
Company management module
Storage of unique data about companies, legal entities, current accounts, logos
30
Module of SMTP servers
Setting up your own SMTP servers to send on your own behalf
Advantages for the buyer
A variety of payment methods
A variety of payment methods
Electronic tickets
Quick access to the tour without paper documents
Personalized recommendations
Suggestions for excursions based on interests and previous preferences
Loyalty program
Bonuses and discounts for regular customers
Feedback system
Ability to rate the tour and guide after completion
Booking flexibility
Ability to change or cancel bookings with minimal loss
Reasons to invest in robotization
Centralized management
Control of all aspects of excursion activities from a single panel
Partner program
Tools for working with hotels, restaurants and other partners
Real-time analytics
Track sales, trends and marketing performance instantly
API for integrations
Easily connect to external systems and partners
Widget integration
Increase online sales with an embedded widget on your site
Financial monitoring
Automation of calculations, including commissions to agents and payment to guides
Marketing campaigns
Creation and analysis of the effectiveness of promotions for different segments of tourists
Real-time sales
Instant transactions and data updates without delays
Cloudflare Turnstile Protection
A user verification system that blocks bots without using traditional CAPTCHAs, ensuring convenience and security on the site.
Multi-currency
Support for multiple currencies for payment or ticket sales
Tasks perfectly suited for robots
Q&A
-
You can start using the TicketCRM system almost instantly. After registration and verification of your account, which usually takes no more than 24 hours, you get full access to the system. Our specialists will provide a short instruction, and you will be able to create your first event within an hour. For more complex setups and integrations, we provide technical support to help you get started as quickly as possible.
-
There are no limits on the number of events in TicketCRM. You can add as many as you need, from small local events to large festivals and tours. Our system is designed to handle large amounts of data, so the number of events will not affect the speed and efficiency of the platform.
-
Integrating TicketCRM with your website is simple and flexible. We offer several options. 1. Quick integration widget. Add our code to your website and the ticketing widget will appear automatically. 2. API for developers. If you need deeper integration, our API allows you to customize ticketing to your needs. 3. Iframe solution. Embed the ticketing interface directly into your website.Our technical support team is always ready to help you with the integration and answer any questions.
-
Yes, TicketCRM offers a wide range of options for customizing the design of your tickets to fit your brand. You can add your logo and corporate colors, customize fonts and element placement, display QR codes or barcodes for scanning, and include additional information such as a travel map or sponsored ads. For more complex designs, you can upload your own layout or contact our designers for help.
-
We have made sure that working in TicketCRM is clear and intuitive for people with any skill level. In order to familiarize yourself with the system, our manager can send instructions or explain himself in the format of an online meeting.
-
Yes, it is possible to sell through the cash register! To connect a stationary cash register to our system, you only need a computer or laptop and an Internet connection. Payment for tickets can be both in cash and with the help of a terminal. In addition, at the box office you will have a common platform with all available tickets that can be sold online and offline at the same time. TicketCRM displays information in real time, so double booking or selling the same ticket is absolutely impossible.
-
TicketCRM has a set of profile data that we can include in the buyer's profile for the event. Customization of questionnaire fields can be quite extensive.
-
Yes, because TicketCRM has multi-currency. The organizer can create events in different currencies in his account.
-
TicketCRM has integration with various payment systems, including: PayPal, Stripe, LiqPay, WayForPay. Integration with any other payment system is also possible!