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CRM for festivals

CRM for festivals: online ticketing, dynamic pricing, access control, marketing integrations, audience analytics.

CRM for festivals

Our clients and partners

  • M1
  • Unit
  • Odesa International Film Festival
  • Ukrainian Football Association
  • Kinoman
  • Atlas Festival
  • Marco Concert
  • Kyiv Planetarium
  • Kyiv International Economic Forum
  • Incrypted
  • Shakhtar
  • Dynamo
  • Kyiv Zoo Ukraine
  • Deloitte
  • We.ua social web platform
  • Palms

Advantages of working with TicketCRM

  • Flexible system of selling season tickets for all days of the festival or individual days

  • Online, offline, partner networks - all channels in a single system

  • Coordination of several scenes and activity zones within the framework of one festival

  • Cashless payments and access control on the festival territory

  • Full information about the program, map of the territory, push notifications

  • Reporting on attendance of various zones, sales and effectiveness of activities

Modules and functionality

Advantages for the buyer

  • Flexible selection of tickets

    Possibility to purchase season tickets for all days or tickets for individual days

    Flexible selection of tickets
  • Personalized schedule

    Create your own program of attending performances and activities

    Personalized schedule
  • Electronic wristbands

    Convenient cashless payments and access to different areas of the festival

    Electronic wristbands
  • Recommendation system

    Suggestions for performances and activities based on user preferences

    Recommendation system
  • Push notifications

    Prompt notification of changes in the program or weather conditions

    Push notifications
  • Virtual queue

    The possibility of remote "standing" in line for popular locations or activities

    Virtual queue

Reasons to invest in robotization

  • Centralized management

    Control of all aspects of festival organization from a single panel

    Centralized management
  • Real-time analytics

    Track sales, trends and marketing performance instantly

    Real-time analytics
  • API for integrations

    Easily connect to external systems and partners

    API for integrations
  • Widget integration

    Increase online sales with an embedded widget on your site

    Widget integration
  • Financial monitoring

    Automation of calculations taking into account the complex structure of income

    Financial monitoring
  • Marketing campaigns

    Creation and analysis of the effectiveness of promotions for different target audiences

    Marketing campaigns
  • Real-time sales

    Instant transactions and data updates without delays

    Real-time sales
  • Cloudflare Turnstile Protection

    A user verification system that blocks bots without using traditional CAPTCHAs, ensuring convenience and security on the site.

    Cloudflare Turnstile Protection

Tasks perfectly suited for robots

  • WhatsApp - newsletters WhatsApp - newsletters
  • Viber - newsletters Viber - newsletters
  • SMS - newsletters SMS - newsletters
  • Email - creating a newsletter Email - creating a newsletter
  • Creation of ticket templates Creation of ticket templates
  • Google analytics Google analytics
  • Facebook pixel Facebook pixel
  • Discounts Discounts
  • 3D widget and drawing schemes 3D widget and drawing schemes

Q&A

  • You can start using the TicketCRM system almost instantly. After registration and verification of your account, which usually takes no more than 24 hours, you get full access to the system. Our specialists will provide a short instruction, and you will be able to create your first event within an hour. For more complex setups and integrations, we provide technical support to help you get started as quickly as possible.

  • There are no limits on the number of events in TicketCRM. You can add as many as you need, from small local events to large festivals and tours. Our system is designed to handle large amounts of data, so the number of events will not affect the speed and efficiency of the platform.

  • Integrating TicketCRM with your website is simple and flexible. We offer several options. 1. Quick integration widget. Add our code to your website and the ticketing widget will appear automatically. 2. API for developers. If you need deeper integration, our API allows you to customize ticketing to your needs. 3. Iframe solution. Embed the ticketing interface directly into your website.Our technical support team is always ready to help you with the integration and answer any questions.

  • Yes, TicketCRM offers a wide range of options for customizing the design of your tickets to fit your brand. You can add your logo and corporate colors, customize fonts and element placement, display QR codes or barcodes for scanning, and include additional information such as a travel map or sponsored ads. For more complex designs, you can upload your own layout or contact our designers for help.

  • We have made sure that working in TicketCRM is clear and intuitive for people with any skill level. In order to familiarize yourself with the system, our manager can send instructions or explain himself in the format of an online meeting.

  • Yes, it is possible to sell through the cash register! To connect a stationary cash register to our system, you only need a computer or laptop and an Internet connection. Payment for tickets can be both in cash and with the help of a terminal. In addition, at the box office you will have a common platform with all available tickets that can be sold online and offline at the same time. TicketCRM displays information in real time, so double booking or selling the same ticket is absolutely impossible.

  • TicketCRM has a set of profile data that we can include in the buyer's profile for the event. Customization of questionnaire fields can be quite extensive.

  • Yes, because TicketCRM has multi-currency. The organizer can create events in different currencies in his account.

  • TicketCRM has integration with various payment systems, including: PayPal, Stripe, LiqPay, WayForPay. Integration with any other payment system is also possible!