Online ticket purchase
Convenient and clear selection of event date and time on the website
CRM for concert halls
CRM for concert halls: online ticketing, subscriptions, loyalty programs, access control, analytics. Manage audience and boost revenue with TicketCRM.
Our clients and partners
Advantages of working with TicketCRM
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Online, offline, cash registers, partners - all channels in a single system
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Interactive visualization for convenient seat selection
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Setting dynamic prices for different zones and events
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Convenient planning of concerts and performances
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Quick check of tickets through the mobile application
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Full reporting on sales and attendance
Modules and functionality
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Sales analytics
Detailed analysis of sales channels and campaign effectiveness. Analytics module with Facebook Pixel and Google Analytics integration. Deep analysis of the client base
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High productivity
Stable operation with a load of 100K+ users per hour. Instant booking and ticket purchase operations in real time
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Intuitive interface
User-friendly UX/UI for quick and easy ticketing. Event designer for convenient creation of halls, tickets and mailings
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API integration
Flexible options for developers and integration with other systems. API module for giving and receiving sales
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Marketing tools
Built-in tools to effectively promote your events. Actions module for creating promotional codes, certificates, subscriptions, discounts
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Variety of payments
Integration with many payment systems (Stripe, LiqPay, WayForPay, PayPal, WoopPay, Kaspi, WhitePay, Viva, ZimSwitch Payabl). Possibility of payment by cryptocurrency, invoice, invoice
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Flexible reporting
A variety of sales reports for in-depth business analysis. Ability to generate reports by type, sales, events, companies and statuses
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Personal access
A separate office for each employee with different levels of access. Role configuration module for managers
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Visualization of halls
Intuitive room layouts with a 3D view from the spot
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Sales module
Detailed analysis of sales with different types of filters. Buyers module with filters
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Access control
Ticket scanning system for full attendance control. Access control module with analytics of passing, active and archived events
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Conversion optimization
Special TicketCRM widget to increase sales. Customizing the widget for an event, event, sales, delivery, profile data
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Queue management
Electronic queue for high demand events
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Data security
Reliable protection against DDos attacks and other threats
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Action monitoring
Full control of the activity of each manager in the system
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Checkout module
Control of cash, sales at cash registers with filters
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Favorable conditions
Commission from 2% for using the system. Possibility to set commissions and service fees both for the company and for each event separately
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Client base
Access to statistics and customer database for marketing. Ability to send letters to clients
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Event module
Create, edit, delete events and manage sales. Event import module via xsl/csv files
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Barcode module
Upload or generate barcodes for each event
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Mutual settlements module
Settlements with partners or organizers. Ability to download detailed reporting
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Subscriptions module
Setting up and selling season tickets for festivals
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Call center module
Ability to work through the support service window
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Notification module
Integration with various services: Telegram, SMS, email, Slack, WhatsApp
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Contracts module
Customization of offer agreements and privacy policies for each company
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Localization module
Adjusting the exchange rate, creating additional countries and cities
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Delivery module
Different types of delivery: by email, by courier, at the checkout, via messenger, etc.
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Ticket templates module
Creation of unique ticket templates with the possibility of adding partners
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Company management module
Storage of unique data about companies, legal entities, current accounts, logos
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Module of SMTP servers
Setting up your own SMTP servers to send on your own behalf
Advantages for the buyer
Selection of seats in the hall
Interactive scheme of spectator seats with selected sectors, which allows you to choose the most convenient seats in real time
Loyalty program
A system of bonuses and special offers that encourages repeat purchases and increases the loyalty of regular visitors
Information about performers and events
Up-to-date information about performers and upcoming concerts
Reasons to invest in robotization
Centralized management
Management of all processes from one place, ensuring consistency of actions and quick response to changes
Automating ticket sales
Streamline the sales process with automated systems that reduce processing time and minimize human error.
Event schedule management
Coordination and planning of events, ensuring timely information updates and efficient use of resources
Real-time analytics
Track sales, trends and marketing performance instantly
API for integrations
Easily connect to external systems and partners
Widget integration
Increase online sales with an embedded widget on your site
Marketing tools
Using various methods to promote events, including advertising, social media and affiliate programs
Financial reporting
Generation and analysis of financial reports that allow tracking of income, expenses and financial performance of activities
Personnel management
Organization and control of the work of the team, including the allocation of tasks, work schedules and performance evaluation
Real-time sales
Instant transactions and data updates without delays
Cloudflare Turnstile Protection
A user verification system that blocks bots without using traditional CAPTCHAs, ensuring convenience and security on the site.
Multi-currency
Support for multiple currencies for payment or ticket sales
Tasks perfectly suited for robots
Q&A
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You can start using the TicketCRM system almost instantly. After registration and verification of your account, which usually takes no more than 24 hours, you get full access to the system. Our specialists will provide a short instruction, and you will be able to create your first event within an hour. For more complex setups and integrations, we provide technical support to help you get started as quickly as possible.
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There are no limits on the number of events in TicketCRM. You can add as many as you need, from small local events to large festivals and tours. Our system is designed to handle large amounts of data, so the number of events will not affect the speed and efficiency of the platform.
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Integrating TicketCRM with your website is simple and flexible. We offer several options. 1. Quick integration widget. Add our code to your website and the ticketing widget will appear automatically. 2. API for developers. If you need deeper integration, our API allows you to customize ticketing to your needs. 3. Iframe solution. Embed the ticketing interface directly into your website.Our technical support team is always ready to help you with the integration and answer any questions.
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Yes, TicketCRM offers a wide range of options for customizing the design of your tickets to fit your brand. You can add your logo and corporate colors, customize fonts and element placement, display QR codes or barcodes for scanning, and include additional information such as a travel map or sponsored ads. For more complex designs, you can upload your own layout or contact our designers for help.
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We have made sure that working in TicketCRM is clear and intuitive for people with any skill level. In order to familiarize yourself with the system, our manager can send instructions or explain himself in the format of an online meeting.
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Yes, it is possible to sell through the cash register! To connect a stationary cash register to our system, you only need a computer or laptop and an Internet connection. Payment for tickets can be both in cash and with the help of a terminal. In addition, at the box office you will have a common platform with all available tickets that can be sold online and offline at the same time. TicketCRM displays information in real time, so double booking or selling the same ticket is absolutely impossible.
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TicketCRM has a set of profile data that we can include in the buyer's profile for the event. Customization of questionnaire fields can be quite extensive.
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Yes, because TicketCRM has multi-currency. The organizer can create events in different currencies in his account.
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TicketCRM has integration with various payment systems, including: PayPal, Stripe, LiqPay, WayForPay. Integration with any other payment system is also possible!